At Sri Hari Exports, we are committed to delivering our products to our customers in a timely and reliable manner. This Shipping Policy outlines the terms and procedures for the shipment of goods to our valued clients.

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1. Order Processing

• All export orders are processed only after payment confirmation and completion of all required export documentation.

• Processing times may vary depending on the product type, quantity, and destination country.

• Clients will receive an estimated shipping date once the order has been confirmed.

2. Shipping Methods & Partners

• We work exclusively with trusted logistics and freight forwarding companies to ensure secure and efficient delivery.

• Depending on the nature of the goods and the buyer’s preference, shipments may be handled via sea freight, air cargo, or a combination of methods.

3. Shipping Costs

• Shipping costs are calculated based on the order volume, weight, shipping method, and destination.

• All costs will be clearly communicated to the client before finalizing the order.

4. Delivery Timelines

• Delivery times vary based on the shipping method and destination country.

• Estimated timelines will be provided before dispatch, but delays may occur due to customs clearance, port congestion, or other unforeseen circumstances.

5. Customs & Import Duties

• All shipments are subject to the customs regulations of the destination country.

• Any import duties, taxes, or additional charges imposed by customs are the responsibility of the buyer.

6. Shipment Tracking

• Tracking details will be provided when available, allowing clients to monitor the progress of their shipment.

• In cases where tracking is not possible (e.g., certain bulk freight shipments), we will provide periodic updates.

7. Damaged or Lost Shipments

• We take all necessary precautions to ensure goods are packed securely.

• Any claims for damage or loss during transit should be reported within 48 hours of receiving the shipment, along with photographic evidence.

• Our liability for damage or loss is limited to the terms agreed upon in the sales contract.

8. Force Majeure

• Sri Hari Exports is not responsible for delays or non-delivery caused by events beyond our control, including but not limited to natural disasters, strikes, port closures, or government actions.